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Fannie Mae Resource Center
For consumer inquiries regarding foreclosure prevention, underwriting and servicing policies, issues with a listing agent, or to escalate a concern with a HomePath property, email the Fannie Mae Resource Center or call 800-2FANNIE (800-232-6643).
Our Know Your Options website provides information on all aspects of homeownership, including tips for renting, purchasing, or refinancing your home and options to avoid foreclosure for those struggling to pay their mortgage. Visit the site.
Mortgage Help Centers
Fannie Mae Mortgage Help Centers are available to homeowners with mortgage loans owned by Fannie Mae who are struggling to pay their mortgage.
Contact information can be found at KnowYourOptions.com/help. Find out if Fannie Mae owns your loan by visiting KnowYourOptions.com/loanlookup or by calling 800-2FANNIE (800-232-6643).