Getting Help After a Disaster

November 3, 2014 | By

After Hurricane Sandy in 2012 displaced the Burkhardt family apartment in Far Rockaway, a sleepy beach community in the borough of Queens in New York City, one concern of theirs was finding a new apartment to rent.

They were struggling to pay for both short-term housing and their existing mortgage and maintenance payments, and they had few ideas of where to turn to for financial advice.

Then a letter from Fannie Mae arrived promoting a local event on mortgage assistance. While the Burkhardts were unable to attend that event, the letter would lead them to the type of relief they needed — a loan forbearance.

“In the wake of the hurricane…managing everything was backbreaking,” Meng told The Home Story. “This letter came to us at the most opportune time.”

Click here to watch the Burkhardts tell their story on how they survived Hurricane Sandy and found the temporary relief they were seeking in a time of need.

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